Policies
As of January 14, 2021, The Deal Minute no longer handles the direct transaction of merchandise. If you are in need of customer service for a previous purchase, please contact Decibel Trading Company Customer Service. Use the contact form on this page below.
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Contact Form
If you would like to speak directly to one of our support agents, and do not wish to use the support ticketing system please call:
+1 (855) 745-2778
Customer Service Office Hours
Monday – Friday 9AM – 5PM (est) Phone And Email Support
Saturday – Sunday: Email ticket support only.
If you are unable to reach us, leave a voicemail detailing the reason for your call. Please allow up to 1-2 business days for one of our agents to return your call during our normal operating hours.
Submitting a ticket through the request form is the quickest way to reach one of our agents.